Frequently Asked Questions

Question 1

How does the custom domain feature work?

Accepted Answer

You'll set up a subdomain like bill.yourbusiness.com that points to our secure servers. Your invoices will be sent from this domain, building trust with your customers while maintaining your brand identity.

Question 2

Can I use my existing payment processor?

Accepted Answer

Absolutely! Billeos integrates with leading payment processors to make transactions fast and secure. You keep your existing rates and receive payments directly to your bank account.

Question 3

What does 'net deposits' mean?

Accepted Answer

By default, processing fees are passed to the person paying the invoice, so you receive the full invoice amount. This can be configured per invoice if needed.

Question 4

Are ACH payments really free?

Accepted Answer

Yes! ACH (electronic check) payments are free for your customers. You only pay a flat fee of $1.99 per transaction, making ACH an attractive option for larger invoices.

Question 5

Can I try Billeos before committing?

Accepted Answer

We offer a 14-day free trial with full access to all features. No credit card required to start.